Frequently Asked Question

What’s payment method you accept?

We accept a variety of payment methods for your convenience, including PayPal, Payoneer, and Wise. Please choose the option that suits you best.

 

How many you can deliver in 24 hours?

Delivery capacity varies by style:

  • For Pet Cartoons, we can deliver over 150 portraits per day.
  • For Pet Disney illustrations, we can provide up to 50 portraits daily.
  • For Human Cartoons, we can deliver more than 100 portraits each day.
    We are continuously upgrading our capacity to meet your needs.

    For other style and detail information regarding daily capacity, please get in touch with us.

What is the payment schedule?

Invoices are typically sent biweekly, so you’ll received invoice of total orders twice a month and payments can be made through any of the methods listed above.

 

How many revisions do you offer?

We provide Unlimited Revisions to ensure our clients are completely satisfied with the final product.

Can you explain your workflow?

Our workflow is flexible and can be tailored to your preferences. We often use Trello for order management and can integrate with Shopify for clients with e-commerce needs. Clients simply need to print the final files while we handle the rest. For daily orders exceeding 20 portraits, we offer free management of your Shopify Orders Page, providing you with ready-to-print .ai files.

Are your prices negotiable?

Yes, our pricing is open to discussion. For orders of 20-50 portraits per day, we can offer competitive rates, including free management services for your orders and delivery of print-ready files.